What your client sees
Same product, two experiences. This is the part doulas ask about before they will trust it with someone's last months, so here it is side by side.
Your client gets an email with a code. No app to download, no password to invent. One sign in, and there is one thing waiting.

Your client watches you type and corrects you as you go. It saves itself as you go, so nothing is lost when the room gets busy.

Everyone the family invited is notified, in the app and by email. One message from you instead of eleven people texting each other.

A private pay link, no sign in. Card, or the way you already take money. It lands in your account, not ours.

Your client prints a wallet QR once. Fridge magnet, glove box, wallet. If the wishes change the code stays the same and only what it points to updates.

Your client speaks. It sits in its own section, away from the medical documents, where the family can find it.

The wallet card your client printed still points at the directive. Family scan it. Paramedics scan it. It does not expire when they do.
Legacy messages sit in their own section, separate from the medical documents, so nobody has to dig through paperwork to find their voice.
A proxy your client chose, a spouse, an adult child, or you, keeps access. Nothing the family needs gets locked away.